Tag: phones

This is more of a rant than anything else. I despise the “threaten to cancel your phone account to get good customer service” approach to dealing with companies, so I’ve not tried it before. And this was no idle threat today… I was fully prepared to cancel a phone line to get what I needed. So please don’t read this as “hey, this trick worked for me and you should try it too,” because it’s definitely not. I was prepared to cancel 1 phone line to get what I needed, but Sprint surprised me by doing what I’d been asking them to do for the last month to keep me from canceling. And I’m hesitant to even post this because Read more…