Originally uploaded by vanRijn
Dude, seriously, my faith is much more than restored in Moleskine due to this. I had blogged previously about the premature death of my beloved Moleskine, and had forgotten all about Moleskine’s excellent warranty. Well, I e-mailed them and exactly as they’d promised, today I received a brand new, replacement Moleskine straight from Milano, Italy.
I know I’m a gushing fanboy, but as of this moment, I am a Moleskine customer for life. If only every company had this kind of commitment to their product and excellent customer service!